Frequently Asked Questions

Choosing the right self-storage solution in Cramlington and the wider Northumberland area can feel daunting, especially if it is your first time renting a container. Below you will find answers to the most common questions our customers ask about our secure storage site, access arrangements, payment options, and what you can store with us.

Whether you are looking for personal storage, need somewhere safe while moving house, or require business storage for tools and stock, we have tried to cover everything here. If your question is not answered below, our team is always happy to help — just contact us by phone or email.

Our self-storage site is located at Bassington Lane in Cramlington and is open 24 hours a day, 7 days a week. All containers are modern steel units with specialist padlocks, and the site is protected by CCTV and electronic fob-gated entry. We offer flexible hire from just one week with no long-term commitments, making EXO Storage a practical choice for short-term and long-term storage needs across Newcastle, Northumberland, and the wider North East.